Clients

Starwood Land initially implemented the XO platform across seven of our master planned communities, and it has become an important tool for everything from sales reporting and analytics to ARC review management. While the software itself is powerful and highly customizable, what truly sets Cecilian Partners apart is their customer service. Throughout our implementation and ongoing use of the platform, Allison and her team have been incredibly responsive, hands on, and committed to helping us configure the system to fit our specific needs. Anytime we've had a question, requested a change, or needed additional support, their team has been there with quick solutions and a collaborative approach. The combination of a strong platform and an exceptional customer success team has made the entire process seamless. Cecilian Partners has been a great partner to work with, and I would highly recommend them to any organization looking for both a capable technology solution and a team that genuinely cares about their clients' success.

The XO platform has become part of our daily workflow at Starwood Land. Across our 18+ projects and 20,000+ lots, it's brought greater alignment to our architectural review and sales reporting processes across all our communities. The Cecilian team is fantastic to work with — responsive and genuinely helpful to our builder partners!

Transitioning from our previous platform to XO was a breath of fresh air. Despite the complexity of our processes, the transition was relatively seamless, with the Cecilian Partners team handling the heavy lifting. XO’s architectural submittal and inspection tools provide exactly what we need, significantly streamlining coordination between our builders and reviewers while eliminating the developer as the middleman. The Customer Success team is second to none— responsive, knowledgeable, and committed to resolving issues quickly. Cecilian Partners seems to genuinely value customer feedback, incorporating meaningful improvements into its core offerings rather than charging for countless add-ons. We are incredibly grateful we made the switch; XO has dramatically improved our processes, and working with the Cecilian Partners team has been a true blessing.

Working with the XO team has been a great experience. Allison is always incredibly helpful and responsive, and when she’s unavailable, the help desk is quick to respond and get us the support we need. What I appreciate most is how willing the team is to listen to our feedback. When the DRC comes across an idea or a feature that we think would be helpful, Allison is quick to take it back to her team and see what they can do to make it happen.”

Working with the Cecilian team has been a great experience. They smoothed our transition to the XO when we onboarded a community late in its development, and their platform continues to make it easier for us to maintain the architectural standards we set in our communities.

The XO has fostered a sense of transparency and trust. Our builders feel empowered because they have the data they need at their fingertips. Our team, as the developer, can monitor the progress of our community vision with less micromanaging. It has shifted the relationship from a ‘gatekeeper’ dynamic to a true collaborative partnership.

Working with Cecilian Partners has been a truly positive experience. Their team readily steps in to provide training and support whenever needed. What stands out most is their collaborative approach. They don't just provide resources, they work alongside you to help build the best possible experience for your client needs.

XO has given us greater visibility into sales performance across Veramendi, bringing data from multiple builders and product types together in one place. It’s become a valuable tool for identifying trends, evaluating performance, and helping our team make more informed decisions. Just as importantly, the Cecilian team is incredibly responsive and collaborative and has become a valuable partner.

The XO platform has been a game changer for our teams! Having one location for shared access to project information makes team collaboration so much easier. No more digging through emails trying to find the approval letter or the inspection report, it’s all logged, time stamped and recorded for all to see! But the best part of this process is the development team and the customer success team who listen to our needs and find innovative solutions to keep us moving forward.

Hillwood Communities is excited to continue working with Cecilian to deliver exceptional online buyer experiences and to improve the overall performance of our business.”

The XO is transformational in the way developers and builders centralize data for decision-making, streamline the sales process, and add value on the customer side in their due diligence.”

You can’t put a price on the reputation of a project. Having accurate, organized information makes all the difference.”

Our community hosted a large, public festival. Passport enabled us to capture potential buyers throughout the event and make registration seamless for customers. The Cecilian team was hands-on through the entire process.